Privacy Policy

So that we can support you, we may collect the following personal information:

• Your name, address and postcode
• Date of birth
• Family details
• Email and telephone number
• National Insurance number
• Employment status and history
• Income, expenditure and benefit details
• Qualifications, skills and educational attainment
• Ethnicity, sex, sexual orientation, disability, age, religion or belief
• Whether you have been in contact with criminal justice services, are homeless or affected by housing exclusion
• Whether you have any dependent children and whether anyone in your household is working
• Details of any other support agencies you may be working with
• Details of any positive outcomes you achieve as a result of your contact with New Leaf

The information we collect from you enables us:

• To help you find training and skills
• To help you find work
• To help improve confidence, wellbeing and employment skills (such as interview and job search skills)
• To make sure we are helping a wide range of people
• To ensure your income is maximised, for example checking that you’re claiming everything you might be entitled to
• To manage, monitor and evaluate the New Leaf Programme
• To report to the Programme’s funders (the Big Lottery Fund and the European Social Fund) and auditors (the Department of Work and Pensions).

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We may share your information with third or other parties.

These third or other parties may include:

• Department of Work and Pensions to enable us to support you with claiming benefits
• Providers of funding or grants such as the Big Lottery Fund, the European Social Fund and the Department of Work and Pensions so that we can claim money to provide services to you
• Employers so that we can help you find work
• Training agencies or providers and other sources of support so we can help you improve your wellbeing, confidence, skills and qualifications

We may collect non-personal information about users whenever they interact with our site.  You cannot be identified by this data, which may include: information about your browsing behaviour and the type of device you’ve used to access our site (including the make, model and operating system, IP address and browser type).

If you choose to send us an email via the website, we simply collect your name, email address and the nature of your enquiry. This allows us to respond to your query quickly and efficiently. Once we have responded, assuming your query is dealt with, we delete this data.

All personal data collected by the New Leaf partner agencies will be retained until 31 December 2026.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

New Leaf has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

It’s important to make sure that the personal data we hold about you, as well as how you prefer to hear from us, is accurate and correct.

You can update your details by talking to your New Leaf mentor, or by emailing us at newleaf@gght.org.uk or by telephoning 01925 452131.

You have a right to find out exactly what personal data we hold about you and how we use it. You can do this by making a subject access request.

If you would like a copy of the personal data we hold about you, or have any questions about this policy, please email dataprotection@wearetorus.co.uk or write to:

Torus data Protection Officer, Helena Central, 4 Corporation Street, St Helens, Merseyside WA9 1LD

T: +44 (0) 1925 452131
E: newleaf@gght.org.uk

Registered office: Bank Park House, Kendrick Street, Warrington, WA1 1UZ
Registered in England and Wales
Company Registration No: 5021951
VAT Registration No: 832 1568 38
Registered Charity No: 1137675
Homes & Communities Agency (HCA) number: 4631

This document was last updated on July 2nd 2018